Frequently Asked Questions
Everything you need to know about your Apollo Neuro experience.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small restocking fee.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite similar garment and comparing those dimensions to our chart for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing a tracking link and your unique carrier reference number.